Sentience

The Website is operated by Baheranwala BV (KvK 85351148), trading as Sentience, with registered address at Heathrowstraat 130, 1043 CH Amsterdam, the Netherlands ("we", "us", "Sentience").

The Website provides information about Sentience's services and allows prospective clients to register their interest in working with us.

You may use the Website only for lawful purposes and in accordance with these terms. You must not:

1. use the Website in any way that violates applicable Dutch or EU law;
2. transmit any unsolicited commercial communications;
3. attempt to gain unauthorised access to any part of the Website or its underlying systems;
4. scrape, harvest, or otherwise extract data from the Website without our prior written consent;
5. introduce viruses, trojans, or other malicious code; or
6. impersonate any person or entity, or misrepresent your identity or affiliation.

All content on the Website — including text, graphics, logos, brand elements, and software — is the property of Baheranwala BV or its licensors and is protected under Dutch and international intellectual property law.

You may view and print content from the Website for personal, non-commercial use only. Any other reproduction, redistribution, or commercial use requires our prior written consent.

Nothing on this Website constitutes legal, tax, investment, or regulated financial advice. All information is provided for general informational purposes only. Sentience is not a licensed or regulated financial adviser under Dutch or EU law. You should seek independent professional advice before making any financial or business decisions.

The Website may contain links to third-party websites. These are provided for convenience only. We have no control over, and accept no responsibility for, the content, privacy practices, or availability of any third-party website. The inclusion of a link does not imply endorsement.

We do not guarantee that the Website will be available at all times or error-free. We may suspend, withdraw, or restrict access to any part of the Website at any time without notice, for operational, security, or any other reason.

We may update these Website Terms of Use at any time by publishing a revised version on this page. Your continued use of the Website after any changes take effect constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

These Website Terms of Use are governed exclusively by the laws of the Netherlands. Any disputes arising from your use of the Website shall be submitted to the exclusive jurisdiction of the competent court in Amsterdam (Rechtbank Amsterdam).

For questions about these Website Terms, contact us at webmaster@sentience-finance.com. Our Privacy Policy also forms part of the terms governing your use of this Website.

In these T&Cs, the following terms have the meanings set out below.

"Agreement"

means the Work Order together with these T&Cs, constituting the entire agreement between the Service Provider and the Client for the services described therein.

"Service Provider"

means Baheranwala BV (KvK 85351148), trading as Sentience, with registered address at Heathrowstraat 130, 1043 CH Amsterdam, the Netherlands.

"Client"

means the legal entity identified as the client in the applicable Work Order.

"Work Order"

means a client-specific document signed by both Parties that sets out the scope of services, the term, fees, any Special Conditions, and which incorporates these T&Cs in full by reference.

"Platform"

means the Sentience software-as-a-service application (sentience-khaki.vercel.app and any successor URL) that provides real-time financial dashboards, AI-powered transaction classification, cash-flow analysis, and related features.

"Services"

means the services (including Platform access) described in the applicable Work Order.

"Client Data"

means all financial data, transaction records, account information, contracts, and other data submitted to or processed on the Platform by or on behalf of the Client.

"Fees"

means the amounts payable by the Client for the Services as specified in the applicable Work Order.

"Confidential Information"

means any non-public information disclosed by one Party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.

"Intellectual Property Rights"

means all patents, copyrights, database rights, trade secrets, trademarks, and any other intellectual property rights, whether registered or unregistered, recognised under Dutch or applicable foreign law.

"Personal Data"

means any information relating to an identified or identifiable natural person within the meaning of the AVG (EU 2016/679).

"Force Majeure Event"

means any event beyond a Party's reasonable control, including acts of God, war, pandemic, government action, or failure of third-party infrastructure not under the affected Party's control.

1. 2.1The Service Provider grants the Client a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for the Client's internal business purposes during the term of the applicable Work Order. The specific Platform features available to the Client are set out in the Work Order.
2. 2.2The Client shall not: (a) resell, sublicense, or otherwise make the Platform available to third parties; (b) attempt to reverse-engineer, decompile, or derive the source code of the Platform; (c) use the Platform in a way that disrupts or impairs the Service Provider's infrastructure or the access of other clients; or (d) upload or transmit unlawful, harmful, or fraudulent data.
3. 2.3The Service Provider may, at its sole discretion, update, modify, or improve the Platform from time to time. The Service Provider will use reasonable efforts to notify the Client of any material changes that adversely affect the Client's use of the Services with reasonable prior notice.
4. 2.4The Service Provider does not guarantee uninterrupted or error-free availability of the Platform. Planned maintenance will be communicated in advance where reasonably practicable. The Service Provider targets a monthly uptime of at least 99% for core Platform features, excluding scheduled maintenance windows.
5. 2.5The Services do not constitute legal, tax, or regulated financial advice. Any analysis or output generated by the Platform or by the Service Provider is for informational purposes only. The Client remains solely responsible for all financial and business decisions.

1. 3.1The Client shall: (a) provide accurate, complete, and up-to-date information as required to use the Services; (b) ensure that all authorisations required to connect bank accounts, payment providers, or other third-party data sources to the Platform have been validly obtained; (c) use the Services only for lawful purposes and in accordance with applicable Dutch and EU law; and (d) keep login credentials confidential and promptly notify the Service Provider of any unauthorised access.
2. 3.2The Client is solely responsible for the accuracy of the data it submits to the Platform and for maintaining its own backups of all Client Data.
3. 3.3Where the Services include financial advisory or Fractional CFO support, the Client shall additionally: (a) provide the Service Provider with access to relevant bank account statements and financial transaction data through available connectivity, and share all relevant contracts and financial records required to perform financial modelling, forecasting, and analysis; (b) provide regular and timely updates on material business developments including new or prospective client relationships, investment opportunities, changes in headcount, and any other events with a material financial impact; and (c) provide timely input and feedback on financial scenarios, budget allocations, cash management proposals, and any other materials or recommendations submitted by the Service Provider.
4. 3.4The specific data sources, access methods, and any additional client-specific obligations may be further detailed in the applicable Work Order or agreed in writing between the Parties.

1. 4.1All Fees are denominated in Euros (EUR) and exclude Dutch VAT (BTW). BTW will be added at the applicable statutory rate where required. The specific Fees for each engagement are set out in the applicable Work Order.
2. 4.2Unless a different invoicing schedule is specified in the Work Order, the Service Provider will issue invoices at the start of each calendar month. The Client shall pay each invoice within 15 (fifteen) days of the invoice date.
3. 4.3If the Client fails to pay an invoice by the due date, the Service Provider may: (a) charge statutory commercial interest (wettelijke handelsrente) pursuant to Article 6:119a of the Dutch Civil Code on the outstanding amount from the due date; and (b) suspend the Services after giving the Client 7 (seven) days' written notice, until full payment is received.
4. 4.4The Service Provider reserves the right to adjust Fees at the start of each renewal period by giving the Client written notice at least 15 (fifteen) days before the renewal date. If the Client does not accept the adjusted Fees, it may terminate the Agreement by written notice before the renewal date.
5. 4.5All Fees paid are non-refundable except where expressly required by mandatory Dutch law.

1. 5.1All Intellectual Property Rights in the Platform, the Sentience brand, and any improvements or derivative works developed by the Service Provider remain the exclusive property of the Service Provider (or its licensors).
2. 5.2All Intellectual Property Rights in the Client Data remain the exclusive property of the Client. The Client grants the Service Provider a limited licence to process Client Data solely to provide the Services, including operating and improving the Platform on an aggregated and anonymised basis.
3. 5.3Any financial models, forecasts, scenario analyses, cap-table models, or other deliverables produced specifically for the Client under an Agreement shall, upon full payment of the applicable Fees, be owned by the Client. The Service Provider retains the right to use the underlying methodologies, frameworks, and tools for other engagements.
4. 5.4The Service Provider may use the Client's name and logo as a reference customer in its marketing materials, unless the Client objects in writing within 14 (fourteen) days of the Work Order effective date.

1. 6.1Each Party agrees to: (a) keep the other Party's Confidential Information strictly confidential; (b) use Confidential Information only for the purposes of performing or receiving the Services; and (c) not disclose Confidential Information to any third party without the prior written consent of the disclosing Party, except to employees or contractors who have a need to know and are bound by equivalent confidentiality obligations.
2. 6.2Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving Party; (b) was already known to the receiving Party prior to disclosure; (c) is independently developed without reference to the Confidential Information; or (d) must be disclosed by law or court order, with prompt prior written notice where legally permitted.
3. 6.3Given the nature of the Services, the Client acknowledges that the Service Provider will have access to sensitive financial and commercial information. The Service Provider shall treat all such information as Confidential Information.
4. 6.4Confidentiality obligations under this clause survive termination of the Agreement for a period of 3 (three) years.

1. 7.1Each Party shall comply with its respective obligations under the AVG (EU 2016/679) and any applicable Dutch implementing legislation.
2. 7.2Data collected. In the course of providing the Services, the Service Provider may process: (a) business identification data (company name, KvK number, address, contact details); (b) financial account data and transaction records; (c) contract and payroll data shared by the Client; and (d) platform usage data. The Service Provider processes such data solely to perform its obligations under the Agreement.
3. 7.3Purpose and retention. Personal Data is processed only for delivering the Services and invoicing. Personal Data will be retained for the duration of the engagement and deleted or anonymised within 90 (ninety) days of termination, unless retention is required by applicable law.
4. 7.4Security. The Service Provider shall implement and maintain appropriate technical and organisational measures to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
5. 7.5Sub-processors. The Service Provider may engage sub-processors (including cloud infrastructure and AI API providers) to process Personal Data on its behalf. All sub-processors are bound by data protection obligations no less protective than those in these T&Cs.
6. 7.6Data subject rights. The Service Provider shall assist the Client, to the extent reasonably practicable, in responding to data subject requests under the AVG (access, rectification, erasure, restriction, portability).
7. 7.7Processor agreement. Where the Service Provider acts as a processor of Personal Data under Article 28 AVG, this clause constitutes the basis for such processing. The Parties shall execute a separate Verwerkersovereenkomst if required by applicable law or requested by either Party.
8. 7.8The Client warrants that it has a lawful basis under the AVG to submit to the Platform any Personal Data contained within Client Data, and that it has provided required notices to or obtained required consents from the relevant data subjects.

For information about how we handle personal data collected via this Website, please see our Privacy Policy.

1. 8.1To the maximum extent permitted by mandatory Dutch law, the Service Provider's total aggregate liability to the Client arising out of or in connection with an Agreement — whether in contract, tort (including negligence), or otherwise — shall not exceed the total Fees paid by the Client in the 6 (six) months immediately preceding the event giving rise to the claim.
2. 8.2Neither Party shall be liable to the other for any indirect, special, consequential, or incidental loss or damage, including loss of profits, loss of revenue, loss of data, or loss of business opportunity, howsoever arising.
3. 8.3Nothing in these T&Cs limits or excludes liability for: (a) death or personal injury caused by negligence (onrechtmatige daad); (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under mandatory Dutch law.
4. 8.4The Client acknowledges that the Fees reflect the allocation of risk set out in this clause.

1. 9.1The Client shall indemnify, defend, and hold harmless the Service Provider and its officers, employees, and agents against any third-party claims, damages, losses, and expenses (including reasonable legal costs) arising from: (a) the Client's breach of the Agreement; (b) the Client's violation of applicable law; or (c) Client Data infringing the rights of any third party.
2. 9.2The Service Provider shall promptly notify the Client of any such claim and shall give the Client reasonable cooperation in defending the claim at the Client's reasonable cost.

1. 10.1Term. Each Agreement commences on the effective date stated in the applicable Work Order and continues for the duration specified therein.
2. 10.2Fixed-term review and non-renewal. Where a Work Order specifies a fixed term, the Agreement expires automatically at the end of that term. There is no automatic renewal. Continuation of the Services beyond the agreed term requires a written agreement between the Parties.
3. 10.3Termination for convenience. Either Party may terminate an ongoing Agreement (i.e. one without a fixed end date) for convenience by giving at least 30 (thirty) days' written notice to the other Party, effective at the end of a calendar month unless otherwise agreed.
4. 10.4Termination for cause. Either Party may terminate an Agreement immediately by written notice if the other Party: (a) commits a material breach and fails to remedy it within 14 (fourteen) days of written notice; (b) becomes insolvent or is subject to bankruptcy proceedings (faillissement or surseance van betaling); or (c) ceases to carry on business.
5. 10.5Consequences of termination. Upon expiry or termination: (a) all licences granted under the Agreement shall immediately cease; (b) each Party shall promptly return or destroy the other Party's Confidential Information upon request; (c) the Client shall pay all Fees accrued up to and including the date of expiry or termination; and (d) the Client may request an export of Client Data within 30 (thirty) days, after which the Service Provider may delete the Client Data.
6. 10.6Clauses 5, 6, 7, 8, 9, and 12 survive the expiry or termination of an Agreement.

1. 11.1Neither Party shall be in breach of an Agreement or liable for any delay or failure to perform to the extent caused by a Force Majeure Event. The affected Party shall notify the other as soon as practicable, use reasonable endeavours to mitigate the effects, and resume performance as soon as the event ceases.
2. 11.2If a Force Majeure Event prevents performance of material obligations for more than 60 (sixty) consecutive days, either Party may terminate the Agreement by written notice without liability, except for payment of Fees accrued prior to the event.

1. 12.1Entire agreement. Each Agreement (Work Order + these T&Cs) constitutes the entire agreement between the Parties for the services described therein and supersedes all prior negotiations, representations, warranties, and understandings.
2. 12.2Amendments. An Agreement may be amended by written communication between authorised representatives of both Parties, including by exchange of emails from the addresses stated in the applicable Work Order, provided the amendment is clearly identified as such and accepted by both Parties.
3. 12.3Assignment. Neither Party may assign or transfer an Agreement without the prior written consent of the other Party, except that the Service Provider may assign to an affiliate or in connection with a merger, acquisition, or sale of substantially all of its assets, with notice to the Client.
4. 12.4Severability. If any provision is found invalid or unenforceable, it shall be modified to the minimum extent necessary and the remaining provisions shall continue in full force.
5. 12.5Waiver. Failure or delay in exercising any right or remedy does not constitute a waiver of that right or remedy.
6. 12.6Notices. All notices shall be in writing, delivered by email (with read receipt) or registered post to the addresses in the applicable Work Order. Email notices are deemed received on the business day of sending.
7. 12.7Independent contractors. The Parties are independent contractors. Nothing in an Agreement creates a partnership, joint venture, agency, franchise, or employment relationship.
8. 12.8Language. Agreements are in English. In the event of any conflict with a translation, the English version prevails.

1. 13.1These T&Cs, each Work Order, and any non-contractual obligations arising from them are governed exclusively by the laws of the Netherlands.
2. 13.2The Parties shall attempt to resolve any dispute through good-faith negotiations for 30 (thirty) days after written notice of the dispute.
3. 13.3If the dispute is not resolved, it shall be submitted to the exclusive jurisdiction of the competent court in Amsterdam (Rechtbank Amsterdam), the Netherlands.